Privacy Policy

    Last updated: May 2026

    1. Introduction

    Welcome to Automate Agency. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

    2. What Data We Collect

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data includes first name, last name, username or similar identifier.
    • Contact Data includes email address and telephone numbers.
    • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
    • Usage Data includes information about how you use our website, products and services.

    3. How We Use It

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal or regulatory obligation.

    4. Legal Basis for Processing (UK GDPR)

    We process your personal data under the following lawful bases as set out in the UK General Data Protection Regulation (UK GDPR): Consent, Contractual Necessity, Compliance with Legal Obligations, and Legitimate Interests.

    5. Data Retention Periods

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers for six years after they cease being customers for tax purposes.

    6. Your Rights Under UK GDPR

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data (Data Portability).
    • Right to withdraw consent.

    7. Third-Party Services

    We use the following third-party services to process data:

    • Stripe: For processing payments securely.
    • GoHighLevel: For Customer Relationship Management (CRM).
    • Google Analytics: For website analytics and tracking user behavior to improve our services.

    8. Cookies and Tracking

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

    9. Contact Details

    If you have any questions about this privacy policy or our privacy practices, please contact us at:

    Email: privacy@automate-agency.co.uk
    Company Name: Automate Agency